Member Care & Support

Member Resolution Center

A dedicated place for members to review the latest sacrament fulfillment updates, confirm they would like to continue waiting for their Sacrament Package, or connect directly with our Member Resolution Team via text message for personalized assistance.

Most questions are answered within the fulfillment updates above. We encourage every member to review those updates before contacting our Member Resolution Team so we can prioritize members who need personalized assistance.

Sacrament Fulfillment Updates

Current Sacrament Fulfillment Updates

Select the sacrament associated with your member donation to review the latest fulfillment updates, estimated timelines, and important information regarding your Sacrament Package.

Last updated July 29, 2026
01
Latest Update

5-MeO-DMT

View the latest sacrament fulfillment update, current estimated timeline, and any important information regarding your Sacrament Package.

Read Latest Update
02
Latest Update

Mescaline

View the latest sacrament fulfillment update, current estimated timeline, and any important information regarding your Sacrament Package.

Read Latest Update
03
Latest Update

N,N-DMT
Vape Cartridges & Powder

View the latest sacrament fulfillment update, current estimated timeline, and any important information regarding your Sacrament Package.

Read Latest Update
04
Latest Update

Mushroom Sacraments

View the latest sacrament fulfillment update, current estimated timeline, and any important information regarding your Sacrament Package.

Read Latest Update
Choose Your Path

Your Next Step

Every member’s situation is different. Choose the option that best reflects how you would like us to proceed with your Sacrament Package.

01
Keep My Sacrament Package

Continue Waiting

Keep your Sacrament Package active and confirm that you are comfortable proceeding under the updated sacrament fulfillment timeline.

  • Your Sacrament Package remains active in our sacrament fulfillment queue.
  • Your updated target timeline begins when the form is submitted.
  • You will receive an email confirming your request.
  • You will be notified once your Sacrament Package has shipped.
Target Fulfillment Timeline

5-MeO-DMT, Mescaline and N,N-DMT vape cartridges or powder: targeted within 14 days.
Mushroom-only and mixed sacrament packages: targeted within 10 days.

Need to update your shipping address?
You don't need to send us a text. Jump directly to the Address Update Form →
Continue Waiting
02
QUICK TEXT SUPPORT

Quick Questions via Text

After reviewing the updates on this page, use text support for a brief question about your Sacrament Package or current sacrament fulfillment timeline.

  • Best for a short question not already answered in the fulfillment updates.
  • For detailed circumstances, documentation, attachments, or a special request, use the email option below.
  • Need to update your shipping address? Update it here instead.
  • Please choose either text or email — do not use both.
  • Text messages only — no phone calls or voicemail.
Text Support Hours

Messages are reviewed and responded to each day between 3:00 PM and 4:00 PM Mountain Time.

Please allow up to one business day for a response. If you've already sent a text, there's no need to send another—every message is answered in the order it's received.

Please do not send the same request by both text and email, as duplicate requests may delay response times.

This line accepts text messages only and is not monitored for phone calls or voicemail.

Text the Resolution Team

Please review the applicable sacrament fulfillment update before choosing an option. Use the Address Update Form below if your delivery information has changed, and contact the Member Resolution Team through only one support channel.

Current Information

Sacrament Fulfillment Updates

Review the latest information for the sacrament categories included in your Sacrament Package. Select any category below to view its complete update.

Current Update

Our original sacrament fulfillment arrangement was ultimately unable to be completed after an extended coordination period.

We have since established a new sacrament fulfillment pathway and are actively moving forward with the remaining member requests.

Members who choose Continue Waiting will have their updated fulfillment timeline begin on the date that the Continue Waiting confirmation is received.

Target Fulfillment Begins when your Continue Waiting confirmation is received.
Within 14 Days
Current Update

The Mescaline intended for outstanding Sacrament Packages has been fully secured through a trusted fulfillment partner in Nevada.

The material is already in transit and fulfillment preparations are actively underway.

Members who choose Continue Waiting will have their updated fulfillment timeline begin on the date that the Continue Waiting confirmation is received.

Target Fulfillment Begins when your Continue Waiting confirmation is received.
Within 14 Days
Current Update

The N,N-DMT intended for outstanding Sacrament Packages has been fully secured through the same trusted sacrament fulfillment partner.

This update applies to both N,N-DMT vape cartridges and N,N-DMT powder.

Members who choose Continue Waiting will have their updated fulfillment timeline begin on the date that the Continue Waiting confirmation is received.

Target Fulfillment Applies to both vape cartridges and powder.
Within 14 Days
Current Update

Mushroom sacrament inventory has been secured for outstanding Sacrament Packages, and fulfillment is actively being coordinated.

Members with mushroom-only Sacrament Packages who choose Continue Waiting are currently targeted for fulfillment within 10 days after submitting the Continue Waiting form.

Members whose Sacrament Packages include mushroom sacraments together with another sacrament category will follow the mixed-package timeline of up to 10 days.

Target Fulfillment Applies to mushroom-only and multi-sacrament packages.
Within 10 Days
Member Resolution

Continue Waiting

Thank you for choosing to continue waiting for your Sacrament Package. Confirm Your Continue Waiting Request to confirm your decision so our Member Resolution Team can continue your sacrament fulfillment under the updated estimated timeline.

Continue Your Sacrament Fulfillment

Your updated fulfillment timeline begins upon confirmation.

Please provide the Order Number, name, and email address associated with your original member donation. Then select every sacrament included in your original Sacrament Package so we can accurately match your submission with the appropriate fulfillment record.

Secure Form
14 Days
Target Fulfillment
  • 5-MeO-DMT Sacrament Packages
  • Mescaline Sacrament Packages
  • N,N-DMT cartridges and powder
10 Days
Target Fulfillment
  • Mushroom Sacrament Packages
  • Multi-sacrament packages
  • Targeted within 10 days after your confirmation is received
Please verify your information carefully. Accurate member information helps us match your confirmation with the correct sacrament fulfillment record and helps prevent unnecessary delays.
Next Step Confirm Your Continue Waiting Request
What Happens Next

Your Sacrament Fulfillment Journey

After you submit your Continue Waiting form, your Sacrament Package moves through the following fulfillment process.

01
Step One

Confirmation Received

Your Continue Waiting submission is received and matched with the member information provided on your form.

02
Step Two

Timeline Begins

Your updated 14-day or 21-day target fulfillment timeline begins on the date your confirmation is submitted.

03
Step Three

Package Prepared

Your Sacrament Package is carefully coordinated and prepared according to the sacrament selections associated with your member donation.

04
Step Four

Shipment Notification

You'll receive an email as soon as your Sacrament Package has been prepared and is ready for shipment.

Only one Continue Waiting submission is needed. Submitting the form once is sufficient. Duplicate submissions may slow the process of matching your confirmation with the correct member record and Sacrament Package.
Still Need Help?
Member Resolution Team text support
We're Here For You

Still Have Questions?

If you've already reviewed the sacrament fulfillment updates and still need assistance, our Member Resolution Team is available by text message only to answer questions regarding your Sacrament Package.

Member Text Support 📱 Daily responses between
3:00 PM – 4:00 PM Mountain Time
  • Questions about your Sacrament Package or current sacrament fulfillment timeline.
  • Need to update your shipping address? Use the Address Update Form instead.
  • Please review the fulfillment updates above before reaching out, as many common questions are answered there.
  • Text messages only — this line is not monitored for phone calls or voicemail.
Need to update your shipping address?
You don't need to send us a text.
Jump directly to the Address Update Form →

Messages are reviewed daily between 3:00 PM and 4:00 PM Mountain Time.
Please allow up to one business day for a response. If you've already sent a text, there's no need to send another—every message is answered in the order it's received.

Member Resolution

Update Your Shipping Address

If you have already submitted a Continue Waiting confirmation and your mailing address has changed, complete the form below so we can update your Sacrament Package before it is prepared for shipment.

📦

Help Us Deliver Your Sacrament Package

Please provide the information associated with your original member donation along with your complete new shipping address. This helps ensure your Sacrament Package is sent to the correct location when sacrament fulfillment is complete.

Important: This form only updates your shipping address. It does not submit a Continue Waiting confirmation. If you have not already completed the Continue Waiting form, please do so before submitting an address update.
Next Step Complete the Address Update Form Below
Frequently Asked Questions

Common Questions

Below are answers to the questions we receive most often regarding sacrament fulfillment, member requests, shipping updates, and Member Text Support.

Do I need to submit multiple Continue Waiting requests?

No. One submission is sufficient. Duplicate submissions may slow down the process of matching your request with your sacrament request.

When does my timeline begin?

Your updated target sacrament fulfillment timeline begins on the date your Continue Waiting request is submitted.

Can I change my shipping address later?

Yes. Simply complete the Address Update form before your sacrament package has shipped.

When will someone respond to my text?

Messages are reviewed and responded to each day between 3:00 PM and 4:00 PM Mountain Time. Please allow up to one business day for a response.

Should I send another text if I haven't heard back?

No. Every text is answered in the order it is received. Sending multiple messages can slow down the response process.

Will I receive shipping updates?

Yes. Once your sacrament package has been prepared for shipment, you'll receive an email update using the email address associated with your sacrament request.

Thank You For Your Patience

We recognize that delays can be frustrating, and we sincerely appreciate the patience, understanding, and trust our members have shown throughout this process.

Our team remains committed to fulfilling every eligible sacrament request as quickly and responsibly as possible while maintaining the standards, integrity, and sacred mission of PsiloVibe Church.

Thank you for being a valued member of the PsiloVibe community.

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Retreat Application

Fill out the form below to schedule your call.

Contact Information
Question 1: Have you ever been to a psychedelic retreat before?
Question 2: What are your main reasons for attending the retreat, and what do you hope to get out of it the most?